(Placator)---"I am really sorry to bother you again but I was just wondering if it might be possible to try to make less noise late at night..."
(Computer)---"There is a rule in the building not to make noise after 11:30..."
(Distractor)---"What was that beautiful music you were playing at 12:00 last night?! ... "
(Leveller)---"I need to ask you to please not make noise late at night..."
Here are are two examples of mixing and blending the 5 patterns.
--- "I am really sorry to bother you with this again but I need to ask you not to make noise late at night because it disturbs us. Last night was a bit less disturbing because we enjoyed the soft classical music that you were playing, but in general it does interfere with our sleeping so we would really appreciate it if you didn't make noise after 11:30. Thanks so much..."
--- "Unfortunately once again there is a need to tell you that the noise coming from your apartment late at night is quite disturbing. I would like to remind you that there is a rule in the building not to make noise after 11:30 at night. In light of this, we would appreciate it if you would please make more of an effort to refrain from making any loud noise after 11:30. Thank you,"
The goal of the seminar is to become aware of the various options we have to express ourselves and how to use them for improved, more effective communication.